Your tracking number isn´t 10 digits?


If your tracking number follows any Of the formats below:

  • ES shipment - 12 digits, e.g. 999999999999
  • Shipments which starts by: 3S, JVGL o VGL, e.g. FVGL9999999999
  • Shipment from Europe - starts With 2 letters, e.g. CH9999999999DE
  • Shipments which stars by 2 letters + 7 numbers + 0, e.g. DE99999990

Please track, reschedule your shipment Or contact Customer Service at DHL Ecommerce For further information.

If your tracking number starts With GM, LX, RX, AU o TH, please track your shpment at DHL Ecommerce.

For all other tracking formats, please track your shipment Or contact Customer Service On dhl.com.

If your code starts with WKDH9999999, you should go to a service point to finalize and pay for the shipment.

DHL Express